| OnLive Help is a one on one
real-time chat system that allows you to offer instant assistance to
your customer.
No software to install, your
sites visitors can get the answers they need directly from you, when
they want it, with
a simple click of their mouse without leaving your site. |
1: Preparing Your Web Site
Once you have setup your free OnLive Help account, you
will need to place one line of HTML code into your existing web sites
pages.
This code will insert a button on the pages of your web site. Any guests on your site can
then click this button and open direct line of connection to you via the OnLive Help chat servers.
Please note that you must place this HTML code on each page of your site that you want the OnLive Help button to appear.
2: Start Helping Your Customers
Next you click the Helper Login link
on our site to login as a live helper. Enter your helper Login and Password and you are now
available to all your web site guests for real-time one on one live
help.
Signup Now To Setup Your Free Account.
One Helper, Multiple Visitors
OnLive Help allows you to assist several of your site visitors with a minimum staff. One person can easily manage up to 3 or more
OnLive Help help sessions at the same time. You can also have any number of employees helping your site guests, say you have 4 members
of your staff each helping 3 guests. That's 12 people on your site being assisted at any given moment.
Since OnLive Help is browser based, your live helpers can even be at remote locations. All they need is an internet connection,
a web browser like Internet Explorer or Netscape and the Macromedia Flash plugin (already on most PC's and Mac's).
No Software To Install
OnLive Help is a 100% web based service that works with virtually any web site. There is no server software
for you to install or configure. There is no Helper software, all you need is a live internet connection and a web browser.
Your sites visitors will appreciate the same ease of use as well. Just two mouse clicks and they can be chatting live with
you without the hassle of downloading and installing a new program.
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